Customer Support Executive – Technical

2 - 7 Years
Pondicherry

Job Description


"Database(SQL Experience) - Writing Stored procedures, triggers, DDL and DML 

Description
1. 2-4 years industry experience as an effective technical writer
2. Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements.
3. Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content.
4. Evaluate current content and develop innovative approaches for improvement.
5. Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success.
6. Proven ability to quickly learn and understand complex topics.
7. Previous experience writing documentation and procedural materials for multiple audiences.
8. Superior written and verbal communication skills, with a keen eye for detail.
9. Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content."

Salary: INR 3,00,000 - 6,00,000 P.A.

Industry:IT-Software / Software Services

Functional Area:IT Software - Application Programming, Maintenance

Role Category:Admin/Maintenance/Security/Datawarehousing

Role:Technical Support Engineer

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Integra Software Services Pvt. Ltd.

Founded in 1994, Integra Software Services Private Limited is among the largest e-publishing & Products houses across the globe servicing prestigious customers who are among the biggest names in the publishing arena in US & Europe. With team strength of 600 professionals, we have been growing rapidly and aggressively setting benchmarks in the industry & spread over 4 locations, with 2 offices in India & 2 abroad & all set to grow soon to a team of 1000. We are an ISO 9001 certified company & winner of prestigious export awards such as MAIT Award for Business Excellence.
View Contact Details+

Recruiter Name:Mr. Lourdu

Contact Company:Integra Software Services Pvt. Ltd.