QA Analyst, Pondicherry

4 - 9 Years

Job Description

  • Should have good analytical and problem solving skills
  • Should hold Black belt/Six sigma certification
  • Should have minimum 4+ years of experience in BPO / IT / ITES organisations. 
  • Be accountable for the quality standards of the mapped functions / delivery units.
                 o Process
                 o Metrics
                 o Documentation
  • Identify and champion Continual Improvement Projects.
  • Facilitate problem-solving; data collection and analysis of internal and external feedback
  • Facilitate, Monitor and Implement the agreed quality initiatives.
  • Conduct effective audits and facilitate closure of gaps
  • Be proficient and hands-on with the following:
                o Standards - ISO 9001:2015 and ISO 27001:2013
                o Problem solving techniques
                o QC tools
                o Metrics and Measurement

Salary: INR 4,00,000 - 8,00,000 PA.


Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Quality

Role:Quality Assurance/Quality Control Executive


Desired Candidate Profile

Please refer to the Job description above

Company Profile

Integra Software Services Pvt. Ltd.

Founded in 1994, Integra Software Services Private Limited is among the largest e-publishing houses across the globe servicing prestigious customers who are among the biggest names in the publishing arena in US & Europe. With team strength of 600 professionals, we have been growing rapidly and aggressively setting benchmarks in the industry & spread over 4 locations, with 2 offices in India & 2 abroad & all set to grow soon to a team of 1000. We are an ISO 9001 certified company & winner of prestigious export awards such as MAIT Award for Business Excellence.
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Recruiter Name:Mr. Lourdu

Contact Company:Integra Software Services Pvt. Ltd.